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Frequently Asked Questions

Answers about course levels, schedules, tools, pricing, certificates, and support. Use live search or copy deep links to share specific questions.

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We offer four levels: Beginner, Intermediate, Advanced, and Masterclass. Each level includes video lessons, live studio hours, and project reviews.

  • Beginner: tool safety, measuring, basic joints, sanding, finishes.
  • Intermediate: cabinetry, router mastery, jigs, precision assembly.
  • Advanced: veneering, curved work, hand-cut joinery, complex glue-ups.
  • Masterclass: commissioned builds, design critique, business tips.

Not sure where to start? Take our quick placement quiz inside the student dashboard. You can switch levels within the first week at no extra cost.

No. A basic kit (tape measure, square, saw, chisel set, drill/driver, clamps, sanding block) is enough for the first projects. Our lessons include “hand tool only” alternatives.

We also publish budget-friendly shopping lists and upgrade paths. Many students use shared community shops or maker spaces to access large machinery (planer, jointer, table saw) when needed.

Download the starter checklist from the dashboard to avoid impulse buys.

Each level is priced from $149 to $549 depending on duration and mentor access. Bundle discounts apply when purchasing multiple levels at once.

  • Pay in 4 with zero interest through our partner checkout.
  • Student and educator discounts: -15% with verification.
  • Team plans for shops and schools available on request.

All prices are shown before local taxes. You’ll see the final total during checkout.

Yes. You’ll get a digital certificate with a verifiable ID and a printable template. More importantly, every level ends with a photographed portfolio piece and a short write‑up you can share with prospective clients.

We also provide guidance on pricing custom work and writing proposals.

Try any level for 7 days. If it’s not a fit, request a full refund—no questions asked. After 7 days, partial refunds are available if less than 30% of the content is completed.

For bundles, the trial window starts when the first course is activated.

Mentors host weekly office hours on video and review your project uploads with timestamped comments. You’ll also get access to our forum and a private chat channel for your cohort.

Response times: within 24 hours on weekdays, 48 hours on weekends.

Yes, go at your own pace. Live mentor events are scheduled, but recordings are available. You keep access to videos and resources permanently, including future minor updates.

Our safety modules follow OSHA best practices and manufacturer instructions. Every demo includes PPE reminders, blade/bit setup checks, and emergency stop procedures. We also include a home‑shop dust control guide.

Yes. We ship to 40+ countries. Shipping fees are calculated at checkout. For remote regions, we provide a “source locally” list to reduce costs and delays.

All videos include English captions and downloadable transcripts. The player supports keyboard shortcuts and high‑contrast mode. We are progressively adding multi‑language subtitles.

Still have a question?

Send us a message. We reply within 24 hours.

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Prefer to talk?

Our support line is open Mon–Fri, 9:00–18:00.

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“If you’re unsure which path to take, send us your goals. We’ll recommend the right starting point within 24 hours.”